Protection of Personal Data
The protection of the guests/users and visitors of villabeluno.com (hereinafter the hotel) and the security of their data are a priority for our organization.
This policy of privacy is aimed at communicating to the guests/users in a clear, specific and detailed way, about the collection, use and treatment of their personal information as well as the protection of their personal data according to what has been provided in the Act No 25,326 (on protection of personal data), its regulatory decree, supplementary standards and provisions from the National Bureau of Protection of Personal Data.
All the data that the hotel receives will be duly safeguarded and it shall not be communicated, modified or disclosed except in cases provided herein or on the enforceable law. The hotel will act, at all times, in good faith subject to the principles of trust, transparency and protection of personal data which apply to the treatment of the users’ data by offering security and confidentiality.
For the interpretation of the terms used on this policy of privacy as well as on the Act No 25.326 and supplementary standards the following definitions are made:
Personal Data: Any kind of piece of information referred to physical persons or of determined or determinable ideal existence.
Sensitive data: Personal data which reveal racial and ethnic origin, political opinions, religious, philosophical or morale convictions, union membership and data referred to health or sexual life.
Data file, registry, base: Indistinctly, they refer to the set which contains personal data which are object of treatment or processing, either electronic or not, whichever the modality of formation, storage, organization or access may be.
Data Dealing: Systematic operations and processing, either electronic or not, which allow the collection, keeping, order, storage, modification, relation, assessment, blocking, destruction, and in general the processing of personal data, as well as its assignment to third parties through communications, consults, interconnections or transfers.
Responsible for data file, registry or base: Physical person or private or public ideal existence, who is holder of a data file, registry or base.
Computerized data: Personal data subject to the treatment or automatized or electronic processing.
Data holder: Every physical person or ideal existence with legal domicile or delegations or branches in the country, whose data are object of treatment according to the enforceable law.
Data user: Every public or private person who makes on his own criteria data dealing, either on proper data files, registries or base or through connection herewith.
Data dissociation: Every treatment of personal data so that the data obtained cannot be related to a determined or determinable person.
Data assignment: Every disclosure or communication of data made to a person different from the data holder.
Access right: it is the right that allows the data holder to know if he/she is included on a data base; all the data related to his/ her own included in that data base; the purpose of its treatment and the eventual assignees of the data. This right and its exercise are explained in detail below.
Data right: it is the right that allows any person to request to the Bureau of Protection of Personal Data information on the existence of data bases, their purposes and the identity of the responsible people, which is explained in detail below.
Rectification, update and deletion Right: are the rights which allow any person to correct the false, wrong, incomplete or incorrect which exists on a data base. These rights and their exercise are explained in detail below.
International transfer: every personal data transfer beyond the territorial limits of the Argentine Republic.
URL: means “Uniform Resource Locator” and it consists of a sequence of characters which permits the assignment of resources within the Internet environment in order to be located.
2. Principles of protection of personal data. Data of relevant privacy.
The hotel will treat the personal data of its users according to the following general principles related to the protection of personal data applicable to its treatment and without detriment of the other terms shown on this policy of privacy:
Copyright on personal data: The most important principle which establishes the Act No 25,326 is that the datum, no matter where it is stored or how it is being used, is always owned by its holder, who is entitled to control the use that is given to his/her personal data.
Data quality: The hotel uses adequate technology and personal practices well defined in order to treat his/her personal data accurately and quickly. We do not collect data with another purpose different from or incompatible with the purpose set forth on this policy of privacy, nor do we collect data by unfair, fraudulent means or opposite the enforceable legal provisions. The data we collect from you must be true, adequate, relevant and exact; and they must not be excessive related to the environment and purpose they motivated their collection. They will be stored providing, at every time, the exercise of the rights of its holders and they must be updated if it is necessary, and they must be destroyed when they are not needed any longer or they are not relevant for the purposes they have been collected through an adequate policy of personal data deletion.
Data Categories: No person must be obliged to supply sensitive data. The hotel does not collect nor does it treat that category of data in order to fulfill the enforceable legislation.
Information and consent on data treatment: The hotel only treats your personal data with your free and written consent and only for the purposes that we have communicated you, for the purposes that you have allowed or in the way permitted by the applicable law. You shall be able to oppose to any treatment of data which is opposite to this policy of privacy and/ or the enforceable legislation.
Protection: The hotel implements all the necessary measures in order to keep the protection of the personal data of its users taking into account the practical, technical and internal organization measures which are necessary to guarantee the data protection, integrity and confidentiality, trying to avoid the unauthorized access, destruction, use, modification or disclosure of data, according to what has been provided on section 9 of Act No 25,326, supplementary standards and in particular on the Provision 11/2006 of the Bureau of Protection of Personal Data, which sets forth the different protection measures for the treatment and conservation of the personal data contained in private data base. The hotel will make its best efforts to avoid the unauthorized access to the personal data of its users. The area responsible for Technology and Systems from the hotel is in charge of fulfilling the standards related to the protection of data, through the Policies, Standards, Manuals and Procedures of protection approved for that purpose, according to the enforceable law and especially to the Provision 9/2008 from the Bureau of Protection of Personal Data (document of protection of personal data).
Duty of Confidentiality: The hotel and the persons who intervene at any stage of treatment of personal data are obliged to keep professional secret in respect of the same and absolute confidentiality (section 10 of Act No 25,326). Said duty shall subsist even after the contractual relationship with the hotel is finished. The one obliged to keep the duty of confidentiality shall be able to be relieved from that duty by judicial order when there are substantial grounds related to public security, national protection or public health. To this respect, we let you know that the hotel keeps your personal data confidentially and limits the access to your personal data to those who specifically need it to carry out activities linked to the Services we render. The hotel subscribes the corresponding confidential agreements with employees, suppliers, third parties or external personnel who may intervene in the treatment of your personal data, according to what has been provided on this policy of privacy and enforceable legislation.
Exercise of your rights to obtain information, access, rectification, update and deletion. Right to withdrawal or blocking.
Right to information: the user may consult the Bureau of Personal Data Protection (or to the controlling authority which may replace it in the future), free, about the existence of data files, registries, bases, their purposes and the identity of the people responsible for that. That agency is responsible for the National Registry of Data Base which is of free and public access.
Right to access: any user of the hotel, holder of personal data, may exercise the right to access to his/her personal data which exists on the hotel data base, free of charge, at intervals which are not less than six months, except there is a legitimate interest to that effect. The information requested must be given within a period of ten continuous days once the request was received. If the period is not duly satisfied, you shall be able to promote habeas data or state the fact before the Bureau of Protection to Personal Data (conf. section 14 subsection 3 Act No 25,326). The information must be provided clearly, without codes and in its case it must be accompanied of an explanation, using vocabulary written in a language known by the average of the population. That information must be large and in no case the report shall be able to disclose personal data which belong to third parties, even when they are related to the customer. The information, if the data holder wishes so, may be supplied in a written way, through electronic media, by telephone, image or in any other suitable manner for that purpose.
Right of rectification, update, deletion and confidentiality: likewise, the user is entitled to have his/her personal data rectified, updated, deleted or submitted to confidentiality, free of charge. The holder must own these personal data which are stored in the hotel data base (section 16 of Act No 25,326). If it corresponds, the hotel must proceed with the rectification, update, deletion or submission to confidentiality of the personal data in a maximum term of five working days once the request has been received. Failure to do so will allow the user to promote the habeas data action or make the corresponding statement before the National Bureau of Personal data Protection. The removal/deletion is not carried out when it may cause damage to rights or legitimate interests of third parties, or when there is a legal obligation of keeping the data.
Right of withdrawal or blocking: You shall also be able to request freely the withdrawal or blocking of your name and electronic mail from files or database with advertising purposes (section 27 sub-section 3 of Act No 25.326).
In order to exercise the referred rights, the customer, holder of the personal data, must send an electronic mail to the address shown on the point 6 below.
3. Data that we collect.
The personal data we collect from our users allow us to operate our services efficiently and we are able to offer a personalized service according to the users’ needs. The kind of data we collect is detailed as follows:
Information that you gives us: we receive and collect the information that you provide us. For example: your name and last name, e-mail address, domicile, zip code, way of payment and phone number.
In fulfillment of what has been set forth on sections 2, 7 and 8 of Act No 25,326 and its corresponding regulatory decree, the hotel will not request information which is incompatible with the purpose foreseen in this policy of privacy for the personal data collection or that direct or indirectly discloses sensitive data, such as racial or ethnic origin, political opinions, religious, philosophical or morale convictions, union membership and data referred to health or sexual life.
4. How we use the data collected.
a) The hotel uses the personal data that it collects from its users in order to operate, manage and render its Services; optimize and personalize said Services and communicate with its Users.
b) Said data are used to adequate the Services to his/her preferences as well as to offer new services or products and send the user administrative, technical, organization and/or business information, in a documentary or electronic way, related to the activities of the hotel and/or to ease the fulfilment and execution of the agreements held with you at the moment of hiring our Services. For example, we can use the information we collect to determine the geographical zone where the customer is, so we can offer the user personalized contents, recommend him/ her contents that we consider the user may like, we can send him/ her e-mails, automatic notices or any other kind of correspondence and advertisement related to our Services; promotions and surveys.
c) We also use personal data for activities of advertising and direct marketing, we may set specific profiles for advertising, promotional or commercial purposes or these profiles may allow us to set consumption habits, provided that his/her personal data appear on documents accessible to the public or that the user has given them to us or that we have obtained them with the user’s consent. In these cases section 27 of Act 25,326 grants the user specifically the free exercise of the rights to have access, withdrawal or blocking which are explained on point 2 of this policy of privacy.
d) The hotel does not treat the users’ personal data in order to make advertisement of third parties (physical or legal persons). The hotel fulfills accurately with Provisions 10/08 and 04/09 from the Bureau of Protection of Personal Data which acknowledge the power of the data holder to exercise the right of having access to his/her personal information.
The e-mail of contact if there is any doubt, consult, problem and/or request for access as regards Personal Data is firstname.lastname@example.org
Policy of Cookies
When visiting villabeluno.com website, “cookies” will be installed in the user’s device, which allow us to identify his or her individual preferences, and in that way we can improve his or her experience every time the user visits our web page.
If the user does not wish to accept them, they can be blocked by adjusting the configuration in the web browser, which can make the user not benefit from the advantages that its use represents according to what will be explained below.
Cookies will allow us to get data related to the browser, the kind of computer, mobile or tablet, operating systems etc. that the person uses. It also allows us to collect and track information of the user’s special interest. Every time he or she surfs through our website or starts session like a registered user, our cookies will collect personal data in order to improve the working of our website and make the content be more relevant and easier to use.
All the information obtained from the cookies is confidential and by no means it shall be shared or commercialized. As our Policy of Personal Data provides, it will be safeguarded according to the criteria of Act No 25,326. It is clear that cookies are data; they are not a code or spyware, and they cannot delete or read data from the user’s device.